Ordering from the US, Europe and other overseas markets

Where it ships from

All STBIO MEDIA own-brand products ship from our factory in New Taipei City, Taiwan. We do not currently hold stock in the United States or Europe; shipments go directly from Taiwan to you or your forwarder.

Lead time

標準品はご注文確定後 7 営業日以内に出荷します。受注生産の処方や大口注文の製造期間はお見積りに記載します。航空便（クーリエ）での輸送は通常数日、パレット単位の海上輸送は出荷ごとにご案内します。

Incoterms and who handles import

We quote EXW Taiwan or FOB Taiwan as standard, and CIF/CFR to your port on request. Import customs clearance and duties in your country are handled by you or your forwarder; we provide every document they need and can work with your nominated forwarder or courier account.

HS codes

Peptones and protein hydrolysates: HS 3504.00. Prepared culture media: HS 3821.00. Yeast extracts: HS 2106.90 or 3504.00 depending on the product. The exact code for each product is stated on the commercial invoice.

Documents with every shipment

Commercial invoice, packing list, Certificate of Analysis for each lot, Safety Data Sheet. Certificate of origin, health or free-sale certificates and legalised documents can be arranged on request before shipment.

Minimum order and pack sizes

標準包装は 500 g・5 kg・25 kg です。最小注文数量はありません。評価用サンプルにも下限はありません。

Payment

米ドル建ての銀行送金（T/T）です。支払条件はお見積りに記載します。クレジットカードはご利用いただけません。継続取引では他の方法もご相談に応じます。

Samples

Evaluation samples of standard pack size are free and shipped by courier, usually arriving within a week. Request them from the product page or the sample request form, noting your intended use.

Response time

Quotations and technical questions are answered within one business day. We are at UTC+8; messages sent during the US or European working day are answered by your next morning.

Figures on this page are general; the quotation for your product and quantity is the binding document.